Twilio - Atako

Let your agents send SMS/MMS, place and control phone calls, and manage queues, recordings and phone numbers on your Twilio account.

Connection

Authentication: API key (AccountSID:AuthToken).

Twilio Console (console.twilio.com) → Account Dashboard → “Account Info” panel → copy the Account SID, then click “Show” next to Auth Token and copy it. Paste both joined by a colon: AccountSID:AuthToken (e.g. ACxxxx…:your_auth_token). The Auth Token has full account access — no scopes to configure.See Twilio’s documentation.

Read actions (14)

Action	Description
`get_balance`	Fetch the current account balance and currency.
`get_call`	Fetch a single call by SID, including status, duration and price.
`get_conference`	Fetch a conference by SID, including its status and region.
`get_message`	Fetch a single message by SID, including its delivery status.
`get_queue`	Fetch a call queue by SID, including its current size and wait time.
`get_recording`	Fetch a recording’s metadata (duration, source call, media URI) by SID.
`list_available_phone_numbers`	Search local phone numbers available for purchase in a country.
`list_calls`	List phone calls made from and received by the account, with optional filters.
`list_conference_participants`	List the participants currently connected to a conference.
`list_conferences`	List conferences on the account, with optional status/name/date filters.
`list_incoming_phone_numbers`	List the phone numbers provisioned on the account.
`list_messages`	List messages sent from and received by the account, with optional filters.
`list_queues`	List the call queues on the account.
`list_recordings`	List call recordings on the account, optionally filtered by call or date.

Write actions (8)

Action	Description
`create_call`	Start an outbound phone call driven by a TwiML URL or inline TwiML.
`create_message`	Send an SMS or MMS message to a phone number.
`create_queue`	Create a call queue where inbound callers can wait.
`delete_call`	Delete a call record from the account.
`delete_message`	Delete a message record from the account.
`delete_queue`	Delete an empty call queue.
`delete_recording`	Permanently delete a call recording and its media.
`update_call`	Modify an in-progress call: end/cancel it or redirect it to new TwiML.

Permissions

Every action above must be explicitly granted to an agent before it can be used. See Permissions for the grant model and Security for how credentials are protected.