get_call | Get one terminated call: every log entry (CDR) it produced, with numbers, user, duration, tags, notes and scenario. |
get_contact | Get one contact with all its data and phone numbers. |
get_team | Get the Ringover team: its numbers, users, IVRs, conferences, tags and groups. Without Monitoring on the key, only the key owner’s own data is returned. |
get_user | Get one user: profile, assigned numbers, status and configuration. |
list_calls | List terminated calls of the whole team, most recent first. start_date and end_date go together and span at most 15 days (default: the last 15 days). Paginate with limit_count (≤ 1000) and limit_offset (≤ 9000), or last_id_returned beyond that. The same call_id may appear several times (transfer, IVR). |
list_contacts | List or search the contacts of the key owner (own and shared). search matches first name, last name, company and phone numbers, sorted by relevance. limit_count ≤ 500. |
list_conversations | List SMS/chat conversations (100 by default). Without Monitoring, only the key owner’s conversations. Paginate with limit_count (≤ 1000) and limit_offset. |
list_groups | List the ring groups (call distribution groups) with their members and ring strategy. Without Monitoring, only the groups the key owner belongs to. |
list_messages | List the messages of one conversation (100 by default). Paginate with limit_count (≤ 1000) and last_id_returned. |
list_numbers | List the phone numbers of the team with their assignment (user, IVR, conference, fax or available) and country. The filters only apply with Monitoring on; by default only available numbers are included — set is_user etc. to true to include the others. |
list_presences | Get the current presence of every user of the team: available, on call, in snooze or offline, with the active snooze and connected device. Requires Monitoring on the key (401 otherwise). |
list_tags | List the call tags of the team (id, name, color, description). Needs IVRs Read. |
list_users | List the users of the team with their profile, numbers and status (needs Users Read; without Monitoring, only the key owner is returned). Total in list_count. |
