Connection
- Authentication: OAuth 2.0 (you authorize Atako via Zendesk Sell’s consent screen; no key to copy) — or a Personal access token you paste in directly, if you prefer not to use OAuth.
- Scopes requested:
readwriteprofile
To paste a personal access token: in Zendesk Sell (admin), Settings → Integrations → OAuth → Access Tokens → Add access token, then copy the token. To connect with OAuth instead, the platform uses a Sell developer app (Settings → Integrations → OAuth → Developer apps) whose redirect URL is the platform callback URL.See Zendesk Sell’s documentation.
Read actions (11)
Write actions (7)
Permissions
Every action above must be explicitly granted to an agent before it can be used. See Permissions for the grant model and Security for how credentials are protected.Last reviewed against the provider API: September 2026.